Legal
Refund policy
Last updated: June 2026
Two situations entitle you to your money back. Both are simple on purpose.
1. Before we start
Cancel any time before your strategist begins work (profile rebuild kickoff) for a full refund, no questions asked.
2. The interview guarantee
We guarantee interview opportunities. If we do not secure you interview opportunities within the agreed timeframe, you receive a 100% refund — processed within 21 days. No partial credit, no store credit, no fine print working against you.
Full conditions are in the Service Guarantee terms.
Processing
Refunds go to the original payment method within 21 days of approval. Payment-plan purchases are refunded through Stripe to the same plan.
Contact
WORQ AGENCY · World Trade Center Amsterdam, Strawinskylaan 1, 1077 XW Amsterdam, Nederland
Questions about this document: hello@worqagency.com.